Operating a business or trying to maintain communications and connectivity throughout the Caribbean is often a challenge. Finding the ideal ISP (internet service provider) will be critical for any business that requires the ability to have an internet connection both at their business location as well as in the field.
Getting the right company means comparing options in Caribbean VSAT providers. This means first determining the top companies in the area and then drilling down to find the one that is the best match for the needs of your business.
Ask for Recommendations
One of the most effective ways to find top Caribbean VSAT providers is to talk to other businesses in the area and ask for recommendations. Typically, most businesses will be very open to discussing the provider they use and the quality of service, support, and connectivity they experience.
In more remote areas, an internet search will often provide a list of companies. Once the list of available, research each company through their website. Make contact and ask for references.
Live Support 24/7/365
One of the big differences that businesses will find between Caribbean VSAT providers is the level of customer service they provide round the clock. Some companies only provide lower Tier support or basic help desk services 24/7, which may mean a problem isn’t fixed for hours.
Top companies have engineers and top-level technical staff on-site 24/7/365. They also provide proactive monitoring of the VSAT system so it is highly likely that system issues will be detected, analysed and corrected before they become an issue that your business or your end-users would notice.
A small number of VSAT providers have the ability to provide unique and customised services to meet the needs of your businesses. These customised services can be instrumental in providing your company with the technology they need to grow, move into new markets and scale up quickly as needed.